Microsoft Office Outlook 2003!!! HELP!!! (please)?

Sounds like your Outlook is not configured correctly. When you get to the second box make sure that the Exchange server is typed in correctly (you may need to get the name of the Exchange server from your IT dept). Also, instead of typing in Mel for the mailbox name, type in your last name, first name. Give it a few seconds and if you name becomes underlined then you are ready to go.